Terms of Use

1. General Terms
By accessing and using Metaspins Casino Australia, you agree to comply with these Terms of Use. If you do not accept these terms, please refrain from using our services.

2. Eligibility

  • You must be at least 18 years old or meet the legal gambling age in your jurisdiction.
  • Players must be residents of Australia to access promotions and offers.
  • We reserve the right to verify your identity and eligibility before granting access to the platform.

3. Account Registration

  • You must provide accurate and truthful information during the registration process.
  • Each user is allowed only one account. Multiple accounts may lead to suspension.
  • It is your responsibility to maintain the confidentiality of your login credentials.

4. Deposits & Withdrawals

  • All deposits must be made using supported payment methods.
  • Withdrawals are processed within a reasonable timeframe, subject to identity verification.
  • Any suspicious or fraudulent activity may result in the suspension of funds.

5. Responsible Gaming

  • We promote responsible gambling and provide tools such as self-exclusion and deposit limits.
  • If you believe you have a gambling problem, seek assistance from responsible gaming organizations.

6. Prohibited Activities

  • Cheating, using software bots, or exploiting system vulnerabilities is strictly forbidden.
  • Any form of collusion with other players or fraudulent behavior will lead to account termination.

7. Bonuses & Promotions

  • Bonuses are subject to specific terms, including wagering requirements.
  • Failure to comply with bonus terms may result in forfeiture of rewards.
  • Promotions are time-limited and subject to change at the casino’s discretion.

8. Termination & Suspension

  • We reserve the right to suspend or terminate accounts suspected of violating these terms.
  • In case of termination, any remaining funds in violation of terms may be withheld.

9. Changes to Terms

  • Metaspins Casino Australia may update these terms at any time. Continued use of the platform constitutes agreement to the revised terms.

10. User Responsibilities

  • Players are responsible for ensuring they comply with local gambling laws.
  • Any misuse of the casino platform may result in legal consequences.
  • Users must report any technical issues or game malfunctions immediately.

11. Liability Limitations

  • Metaspins Casino Australia is not responsible for losses incurred due to gambling.
  • We do not guarantee uninterrupted or error-free access to our platform.
  • Players accept that gambling outcomes are determined by RNG technology and luck.

12. Customer Support & Disputes

  • In case of disputes, users must contact support at [email protected].
  • We strive to resolve disputes fairly and in compliance with our terms and policies.
  • Unresolved disputes may be escalated to the relevant regulatory authority.